navigatER is a patient experience platform, that enables transparency and real-time communication between emergency care providers and their patients via a secure mobile application.

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REAL-TIME CARE UPDATES

navigatER guides patients and their families through their entire emergency department journey by providing:

  • Real-time updates on their clinical progress
  • Expected wait times
  • Provider profiles

INFORMATIVE PATIENT ENGAGEMENT

Employs evidence-based technology designed to improve patient outcomes. Intuitively engages and educates patients throughout their entire stay with:

  • Educational Videos
  • Clinical Glossary
  • Frequently Asked Questions

REAL-TIME FEEDBACK. REAL-TIME INTERVENTION.

navigatER allows for real-time patient satisfaction assessments, providing care teams with immediate performance metrics and feedback. Allowing providers and staff to:

  • Take corrective action to improve the patient’s experience before it’s too late
  • Pinpoint areas of concern
  • Compare observed versus expected patient outcomes to both institutional and national benchmarks

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