Admissions & Clinical Decision Support

Admissions is the first touchpoint on the cliexa platform, referrals, intake, and entry into care. It's the revenue-entry layer: the Solutions below handle referral management, prior authorization automation, and utilization review at the door, routing the right patient to the right provider with the reasoning attached. Deploy one, or the whole front door.

The decision is made at the front door. The denial shows up in AR.

What gets decided at intake shapes the whole encounter, but the gaps do not surface until later, when they are harder to fix.

With cliexa
01Adaptive Clinical Assessments

Flag the severe case before intake even ends.

AI-guided intake with dynamic tracking questions that adapt to answers and raise a flag the moment a severity threshold is crossed.

  • Intake questions adapt to each answer, tailored to the patient's condition, coverage, and visit type
  • Severity flags reach the clinical team the moment a threshold is crossed, before intake ends
  • Structured, AI-guided intake the team can act on, not a chart review days later
Adaptive intake Question 7 of 12
Q7 · Symptom severity

Over the past 2 weeks, how severe have your symptoms been?

None
Mild
Moderate
Severe Meets escalation threshold
• Sent 10:42 Severity threshold crossed

Flag sent to the clinical team before intake finished.

What fired

Notify the on-call clinician👤 Dr. Osei✈ Paged🕑 10:42
Add C-SSRS to this assessmentAdaptive branchBefore intake ends
Crisis slot held for today🕑 14:30Behavioral health
Safety plan before dischargePHQ 19
Repeat PHQ-9 at 14 daysScheduled
02Visit-Ready Scheduling

Every patient visit-ready before the scheduler opens the screen.

A pre-prioritized patient list with provider-fit match and required pre-visit diagnostics, ready before the scheduler opens the screen.

  • Every referral lands risk-tiered, provider-matched, and insurance-verified before the scheduler opens the screen
  • Required pre-visit diagnostics surfaced and ordered up front
  • Scheduling becomes a decision with the reasoning attached, where most denials are actually prevented
Ready before scheduling
Risk tier setProvider matchedInsurance verifiedDiagnostics ordered
12 ready
PatientRisk Provider matchBefore the visit
MR M. RiveraCardiology referral
High
Dr. Osei, HF clinic
• EF 32 percent, two admissions in 90 days
✓ EligibilityBNP ordered
TN T. NguyenEndocrine referral
Moderate
Dr. Bell, diabetes
✓ EligibilityA1c ordered
JC J. CarterOrtho referral
Low
Dr. Reyes, sports med
⋮ Auth needed first
03Provider-Ready Snapshot

The provider knows the patient before walking in.

A structured risk and context snapshot waiting for the provider at rooming, so they walk in already informed.

  • One-glance risk and context snapshot pulled from EMR, payer data, patient-reported inputs, and connected devices
  • Waiting inside the chart at rooming, right where the provider already works
  • The provider walks in already informed
DW Diane Whitfield
68 · T2DM · CKD 3 · hypertension
High risk

Since the last visit
9.2
A1c, was 7.8
4
Open care gaps
41d
Metformin gap

Risk tier is driven by the A1c trajectory and the unfilled metformin. Nephrology referral is due this visit.


Assembled from
📄 EMR🛡 Payer file⚖ Glucometer👤 Intake
04Admission Risk Review

See every admission's risk before you decide.

A nine-factor structured risk read on every admission, from suicide and elopement risk to withdrawal and comorbidity, tiered low, moderate, or high.

  • The same structured nine-factor risk read on every admission: suicide, elopement, withdrawal, comorbidity, and more
  • Tiered low, moderate, or high with the clinical reasoning attached
  • Consistent, defensible, and reviewable, not dependent on who screened the chart
Admission 48210
High
nine factors
Suicide1
High
Comorbidity2
High
Elopement
Moderate
Withdrawal
Moderate
Fall
Low
Aggression
Low
Nutrition
Low
Mobility
Low
Support
Moderate

1Prior attempt documented within 12 months, C-SSRS positive at intake

2Four active comorbidities, two poorly controlled. Tier does not depend on who screened the chart.

05Level of Care Management

Get observation versus inpatient right the first time.

Status and level-of-care decisioning for inpatient: observation-to-inpatient conversion and GMLOS triage, with medical-necessity reasoning.

  • Observation-versus-inpatient status and GMLOS triage decided with payer medical-necessity criteria read up front
  • The status call is right the first time, with reasoning already in the record
  • Bed-status errors, the most preventable denial in the building, stopped at the source
ED presentation
Hypoxic respiratory failure
🛡 Payer criteria read up front
Observation
Under 2 midnights
Not met
Inpatient
GMLOS 3.2 days
Criteria met
Two midnight expectation documented
Oxygen at 6 L sustained, telemetry ordered
MCG inpatient acute, criteria set matched
The justification is written into the record at the order, not reconstructed after a denial.
Deployment

It fits the stack you already run.

Reads the record you already have

No new EMR, no rip-and-replace. cliexa layers onto the system of record you already run.

Waits inside the chart

Reasoning surfaces where clinicians already work. No extra screen, no new login, nothing to learn.

EMR-agnostic and cloud-agnostic

Live on the systems you already run, on-premises or in the cloud, whatever your stack looks like.

FAQ

Admissions

Still have questions? Talk to us →

Surgical centers can improve room utilization with AI by coordinating procedure scheduling with real-time patient and facility insights. cliexa automates scheduling workflows while accounting for required clinical steps, patient instructions, and facility availability. This approach has been deployed with a gastroenterology group across ambulatory surgical centers for endoscopy, colonoscopy, EGD, and ERCP, including anticoagulant management and Epic integration. The result keeps rooms and chairs aligned with patient readiness.

Hospitals can cut prior authorization turnaround time without hiring more staff by determining medical necessity and payer likelihood during intake. cliexa applies payer-specific requirements early so the supporting documentation exists before authorization work begins. Medical necessity and prior authorization are the top-ranked denial reasons across the denial population, and both depend on clinical reasoning. cliexa structures that reasoning upstream, compressing turnaround without adding headcount. This also supports broader denial prevention workflows.

To check that a referral has medical necessity before scheduling, index its clinical data against the patient's payer-specific requirements as soon as the referral arrives. cliexa evaluates the referral, diagnosis, and coverage together, then flags cases that may not satisfy medical necessity criteria before an appointment is placed. That payer-referral-diagnosis triangulation is captured as structured data for later reasoning and documentation. The clinical team reviews the advisory findings and retains decision authority, with potential issues surfaced early enough to address before scheduling.

Referrals can be triaged by clinical risk and reimbursement likelihood through a pre-scheduling reasoning workflow that evaluates both dimensions together. cliexa produces a pre-prioritized patient list with a medical risk tier, payer reimbursement likelihood, provider-fit recommendation, and required pre-visit diagnostics. Its clinical rules assess event history, medications, diagnostics, comorbidities, social and behavioral risk, and patient-reported outcomes, dynamically weighting available data by visit type and chief complaint. The scheduler confirms the recommendations, and clinicians retain decision authority.

Patients likely to be denied before the first visit can be identified by evaluating referral data against payer-specific medical necessity requirements at receipt. cliexa analyzes the relationship among payer, referral, and diagnosis, then flags referrals with denial risk before scheduling occurs. It also determines payer likelihood and documentation needs during intake, giving teams time to address missing support before care begins. Findings are structured for later clinical and revenue reasoning.

Scheduling with clinical risk and payer data starts with a pre-prioritized patient list prepared before the scheduler opens the worklist. cliexa assigns a medical risk tier, estimates payer reimbursement likelihood, recommends physician or mid-level fit, and identifies required pre-visit diagnostics such as labs or urine tests. The scheduler reviews and confirms these advisory recommendations. This reasoning helps align appointment priority, provider expertise, coverage considerations, and patient readiness within the organization's existing EMR workflow.

Get started

See admissions on your own referrals.

Bring a week of referrals. We'll show you the denials caught at the door, and which Admissions Solution fits your front door.

Book an admissions demo →