AI for Behavioral Health

Every note audited.
Get paid for care delivered.

cliexa is the clinical reasoning layer for behavioral health. A scribe tells you what was said. cliexa tells you what is missing, checking every note against payer criteria and your own program standards while the clinician can still fix it.

150,000+notes evaluated year to date
~950providers in the network
70%+voluntary clinician adoption
Upstream and downstream

Charting decides how you get paid.

Tuesday, 9:14pm · the clinician

A clinician leading a group therapy session with three participants seated in a circle, one mid-sentence

Four groups today. Nineteen notes tonight.

Each group participant requires an individual note establishing medical necessity for continued stay at the current level of care. Notes fourteen and fifteen read:

Group psychotherapy · Residential · Pt 14 · Signed 9:14pm

“Participated in group and appeared brighter than last week.”

DBT skills group · Residential · Pt 15 · Signed 9:21pm

“Engaged in distress tolerance module. Tolerated group well. Continue current plan.”

Friday, 10:40am · the payer

A reviewer at a cluttered desk reviewing a document by a monitor and paperwork

Three days later, a reviewer opens note fourteen.

At concurrent review, the UR reviewer applies level-of-care criteria. Each element must be documented:

  • Current symptom severityNot documented
  • Risk stratificationNot documented
  • Functional impairmentNot documented
  • Lower level of care contraindicatedNot documented

Clinically accurate. Neither establishes medical necessity. Medical necessity unsupported. Continued stay denied.

Quality dashboard

Catch the weak note in real time, before it becomes a denial or a compliance issue.

The note check

The note check reads every note against the rules that decide payment, while the clinician can still fix it. It runs as a separate system from the one that drafts the note, so a note never grades itself.

Check notes against
  • Federal rules
  • State licensing
  • Accreditation standards
  • Payer policy
  • Your own policies
For supervisors

Documentation Quality Monitoring

Audit note quality from a dashboard view. See where points are lost, who to coach, and which findings your team overturns.

Documentation qualitySupervisor dashboard
81/100↑ Up 9 pts

Where notes lose points

Medical necessity reasoning80%
Presentation and symptoms80%

Coaching focus

Patient response, 12 of 20Start coaching →
For clinicians and supervisors

Chart Audit

Every chart is checked against the patient’s payer rules before utilization review and billing, so gaps are fixed while the note can still be amended.

Chart audit1 amendable gap

Group therapy

Diagnosis supported by the note
Authorization on file, active
Level-of-care rationale missingUtilization review looks for this
Amend noteSee the rule
For clinicians

Ambient Documentation

cliexa listens to the session and drafts the note, one note per group participant. Then the note check runs on the draft: it reads the note against your payer’s criteria and your program’s standards and shows you exactly what is still missing before you sign.

  • It works through every element. A psychiatric note has 27, and the check covers each one against what the level of care requires.
  • It speaks up while you can still fix it. Gaps appear while the note can still be amended, so you fix them in the note instead of defending them after a denial.
  • The note stays yours. Nothing submits without your acknowledgment.
Session draftReady
Ambient captureSession audio, 48 min

Heard in the session

ClinicianLet’s try the grounding exercise again.
ClientThat helped. I felt calmer afterward.
Drafted into the note

Note check: what is missing from your note

Presentation and symptoms
Interventions
Patient response
Risk, and why PHP rather than IOPNot mentioned in the session

You review and sign before anything is final.

For compliance teams

Every note, ready for audit

Every note is checked against federal, state, and accreditation rules, so an audit, survey, or utilization review finds notes that were already reviewed.

Compliance check
Federal rules
State licensing2 co-signatures past the window
Accreditation standards

Every note type, carefully crafted.

Intake, psychiatric evaluations, nutrition, therapy, family sessions, and group. cliexa drafts across all of them, then audits what came out. Each one is checked against the rules that decide payment.

A clinician in conversation in a calm, plant-filled room
Note types in production
  • Intake and psychosocial
  • Psychiatric evaluation
  • Individual therapy
  • Group therapy
  • Family session
  • Nutrition
  • Meal support
  • Substance use
  • Case management
  • Treatment plan review
  • Discharge summary

One patient journey, four places cliexa works.

  1. Admission

    Know who is walking in before they do

    Referral history, prior episodes, and current risk arrive assembled, so placement is decided on the full picture.

  2. Session

    The note is written with you, not after you

    cliexa drafts from the session, one note per group participant, and audits as it goes. You review and sign.

  3. Documentation integrity

    Catch the gap while it is still fixable

    Missing plans, signatures, and late notes surface against your own program standards and payer criteria.

  4. Revenue cycle

    Medical necessity, evidenced before submission

    cliexa checks the record against reviewer criteria while the patient is in treatment, so UR staff stop rebuilding evidence by hand.

The programs cliexa runs in.

From community mental health to inpatient and specialty care, cliexa is set up around how each program actually operates.

Community mental health

CCBHC and Medicaid programs, with case management and peer support.

Inpatient, residential, PHP, IOP

Every level of care under continuous review, where each stay has to be evidenced.

Substance use

Withdrawal management, MOUD follow-up, heightened confidentiality.

Specialty programs

Eating disorder and specialty care, where nutrition, medical, and therapy notes share one episode.

You see the why. You make the call.

  • It runs on your rules. Payer plan, including county and Medicaid managed care rules, facility protocols, level of care, and discipline requirements, resolved for every note.
  • It shows its reasons. The findings and record fields behind the conclusion, ranked.
  • It names the next step. Accept it, adjust it, or dismiss it.
  • A clinician signs everything. Nothing reaches the record unreviewed.
  • Built for behavioral health PHI. HITRUST r2 certified, HIPAA compliant, every inference logged.
Admission flagged for reviewElevated

Why it was flagged

1
Suicide risk screen positive

Protocol requires clinician review before placement is confirmed.

2
Withdrawal risk not assessed

Substance use history on record, no severity assessment documented.

3
Two prior admissions in twelve months

Step-down may have been premature. Protective factors thin.

Measured against

Admission protocolLevel-of-care criteria

Evidence used

Intake screensHistoryMedications

A clinician reviews and signs before anything is final

FAQ

Questions we get

Still have questions? Talk to us →

AI for behavioral health is software that reduces documentation burden and supports clinical and compliance work in mental health and substance use care. Most tools in the category stop at turning a session into a note. cliexa goes further: it applies payer rules and clinical protocols to what was documented, so gaps are caught while the clinician can still fix them, and the note supports the level of care being billed.

cliexa supports community mental health and CCBHC programs, residential and PHP or IOP levels of care, substance use disorder treatment, and specialty programs such as eating disorder care. Documentation standards, note types, and level-of-care criteria are configured per program rather than applied from a generic template.

Therapists and counselors, case managers, psychiatrists and prescribers, peer support specialists, nurses and dietitians, and clinical supervisors all interact with cliexa, alongside utilization review and billing staff. Each sees the part relevant to their work: clinicians get documentation support in the session, supervisors get note quality and coaching targets, and revenue teams get medical necessity checks before submission.

Yes. Group documentation is one of the hardest parts of behavioral health charting, because one session produces a distinct note for every participant. cliexa produces per-participant notes from a single group session, with group-level interventions tagged, per-patient AI consent tracked at the note level, and every note signed by the clinician before it is written back to the system of record.

Most behavioral health denials are documentation problems discovered too late. cliexa applies payer criteria and clinical protocols to the record during treatment, so the evidence supporting residential, PHP, IOP, or outpatient care is present before a reviewer asks for it. Gaps surface as a specific missing element the clinician can act on, rather than as an appeal months later.

Yes. cliexa's clinical reasoning engine was evaluated in a peer-reviewed study published in the International Journal of Eating Disorders, analyzing 606 pediatric patients with anorexia nervosa across four datasets spanning 20 years. It reached 90.5% concordance with expert clinical decisions and an AUC-ROC of 0.87, measured on patients the model never saw during training.

Because a scribe drafts the note and nothing checks it. cliexa grades every note, whichever scribe or clinician wrote it, against the patient's payer plan, your program standards, the level of care, and what that provider's discipline must document. Your scribe keeps running. cliexa adds the quality layer that tells supervisors and utilization review what is missing before a reviewer finds it.

No. cliexa is a reasoning layer, not a system of record. The EMR stays the system of record and an existing scribe keeps running. cliexa is EMR-agnostic rather than locked inside one vendor's ecosystem, which is also why a typical enterprise deployment reaches production in about three months instead of the twelve-month timelines common with EMR-embedded tools.

Get started

Bring us the question nobody can answer.

Start with a 30 minute call. If it is worth going further, we score a sample of your real notes against your own payer criteria and show you exactly what we find.

Book a behavioral health demo →